英文投诉信（一）：
假设你是李华，你在5月2日去一家商店买衣服。当你请一个王姓服务员帮你找适合你的型号的衣服时，她以忙为借口让你自我找，你说你找不到才来让她帮忙，她说你找不到就说明没有。你对这位服务员的服务态度十分不满，并写信向该商店的销售经理投诉该服务员。
注意：1、词数120左右；2、信的开头和结尾已为你写好，但不计入总词数；3、可适当增加细节，以使行文连贯。
范文：
May 5， 2006
Dear Sales Manager，
This letter is a plaint concerning the actions of one of your salespersons。 On Tuesday， May 5， 2012， around 2 P。m。。， I went to your store to look for a T-shirt。 When I asked a salesperson， Ms。 Wang for help in finding my size， she informed me that she was busy and I would have to find one myself。 I explained that the reason why I came to her was that I couldn’t find one。 She then said in a rude tone that if I couldn’t find one， it meant that the store didn’t have it， and that I needed to look somewhere else。
I felt that Ms Wang was rude。 I hope that you will look into the matter: I shop frequently at your store and I look forward to a more pleasurable shopping experience next time。
英文投诉信（二）：
dear mr。 chang:
on september 10， our order for 280 women‘s cotton sweaters was duly received， but we regret to say that 40 cotton sweaters in white color were seriously soiled。
we had the case investigated immediately， and the result shows the damage was due to improper packing， for which the suppliers are definitely responsible。
needless to say， we have suffered a great loss from this， as we cannot sell the sweaters in this condition to our customers。 we ask you to conduct investigation at your end and reply to us。
sincerely yours，
li ming
英文投诉信（三）：
dear sir:
with reference to our order no。 w98， the 120 puter sets supplies to the above order were delivered the day before yesterday， but we regret that 20 sets were badly damaged。
the packages containing the puter sets appeared to be in good condition and we accepted and signed for them without question。 we unpacked the puter sets with care and can only assume that damage must be due to careless handling at some stage prior to packing。
we shall be glad if you will replace all 20 sets as soon as possible。 meanwhile， we have put the damaged puter sets aside in case you need them to support a claim on your suppliers for pensation。
yours sincerely，
li ming
英文投诉信（四）：
假如你是李明，请你就本校食堂的状况给校长写一封信，资料应涉及食堂的饭菜质量、价格、环境和服务等，可是以表扬，能够是批评提议，也能够兼而有之。
参考范文
A Letter to the University President about the Canteen Service on Campus
Dec。20 ， 2009
Dear President ，
My name is Li Ming 。 I am a junior from the Civil Engineering School 。 I venture to write you a letter to make a plaint about the canteen service of our school 。
The focus of the plaint is the poor quality and high price of the food 。 On one hand ， the rice is very hard ， the steam bread is often cold ， and the vegetables are always overcooked 。 On the other hand ， the price of the food is so high that many poor students are burdened heavily 。 Under these circumstances ， I find it impossible for us students to fully concentrate on the study and enjoy the campus life 。
I will be very obliged if you can consider my plaint seriously 。 I do hope the service of the canteen will be much improved as soon as possible 。 Thank you for your time and kind consideration 。
Sincerely yours ，
Li Ming
英文投诉信（五）：
［directions］: suppose that you ordered a refrigerator but later found a worrying problem。 write a letter of plaint to describe the matter and require settlement， do not sign your own name at the end of your letter， using “li ming” instead。
dear sir，
i am happy that the refrigerator we ordered last week has arrived on time。 but it is a great pity that we find there is something wrong with the refrigeration facilities。
after we used it for several days。 we found that food stored in the refrigerating partment turned bad quickly。 when we finally decided to take the temperature in it， we were surprised to find it was around 15℃， far from the standard temperture range from 0℃ to 9℃。
this problem has affected our normal life。 would you please let me know whether or not you can send a repairman as soon as possible? i hope that my problem will get your kind consideration。
yours faithfully，
li ming
英文投诉信（六）：
学校受污染
【资料提示】
假如你是市一中的学生，名叫王红。你要向本市一家报刊修改（editor）写封信，反映你校受污染的问题，呼吁有关部门采取措施，保护环境，防止污染。请你用下头的素材写100词左右的一封信。
你校位于山脚下，一条小河从旁边流过，院内树木四季常青，鲜花争艳，景色美似花园。但两年前，附近建起一家化工厂，排出很多污水、废气，造成学校污染，严重影响了师生健康。请有关部门出面解决这一问题。
【作文示范】
School Polluted
No。 1 Middle School
March 5， 1997
Dear Editor，
Our school lies at the foot of a mountain with a small river passing by。 It used to look like a beautiful garden。 There used to be green trees and all kinds of flowers in our school yard all year round。
But great changes have taken place since a chemical works was built near our school two years ago。 It produces poisonous gases and pours a large amount of waste water into the river。 The terrible pollution has done great harm to us students and teachers as well as to the surroundings。
It＇s time for us to take steps to protect our surroundings and prevent them from being polluted。
Yours ever，
Wang Hong
英文投诉信（七）：
投诉信：汤姆在一家商店购得劣质商品，遂与营业员交涉。但该营业员对他态度粗暴，不予受理，汤姆为此向经理写一封投诉信。
January 3，2003
Dear Manager，
Now I am writing to tell you that I bought a TV set from your shop several days ago。 But when I brought it home and turned it on， I found it didn’t work properly。 So I took it back to the shop and told the assistant what had happened。 To my surprise， your assistant didn’t help me to solve the problem。 On the contrary， he shouted at me rudely and refused to examine it。
I know that your shop enjoys a high reputation of good service， so I bought the TV set in your shop。 But today， I am sorry to find that such service should have happened in your shop and your assistant didn’t seriously think of the interests of custo［ ］mers。
I hope you will look into the matter and give me a reasonable explanation。 I am waiting to know how you will deal with it。 Thank you for your consideration and I am expecting an early reply。
Sincerely yours，
Tom
英文投诉信（八）：
Dear_______，
I am ______ (自我介绍) 。I feel bad to trouble you but I am afraid that I have to make a plaint about_____。
The reason for my dissatisfaction is _______(总体介绍)。 In the first place，_______(抱怨的第一个方面)。 In addition， ___________(抱怨的第二个方面)。 Under these circumstances， I find it ________ (感觉)_______(抱怨的方面给你带来的后果)。
I appreciate it very much if you could _______(提出提议和请求)， preferably ______(进一步的要求)，and I would like to have this matter settled by ____(设定解决事情最终期限)。
Thank you for your consideration and I will be looking forward to your reply。
Yours sincerely
Li Ming
英文投诉信（九）：
Dear Sir:
My name is Raymond， I am writing to tell you something about your restaurant questions。
Last Saturday， I was going to your restaurant with my friends。 We are very hungry， but when we order， your restaurant waiter But ignore our。 So my friend was very angry。 Besides， when e on 。my friend ask her why ignore our， she is very aggressive for us and say you don’t see me I am very busy。 So I do hope you can give your restaurant waiter have training about etiquette。
Thank you for your time and kind consideration。
Sincerely yours
Raymond
亲爱的先生:
我的名字叫Raymond， 我写信是要告诉你一些关于你们饭店的问题。
上个星期六， 我和我的朋友到你的餐厅用餐，我们很饿。可是当我们点餐时，你饭店里的服务员却不理我们。所以我的朋友很生气。除此之外，当你的服务员来的时候，我的朋友问她为什么不理我们时，她很凶的对我们说，你们没有看到我正在忙吗？所以我期望你能给你的饭店服务员座椅有关利益的训练。
我们我多谢您的时光和仁慈的研究。
你诚挚的
Raymond
英文投诉信（十）：
Dear SirMadam，
Please send us a correction on part of our order WP-11。
All the items we ordered arrived in excellent condition except for one model。 It you refer to our original order (see the copy attached)， you will note that we requested your fluorescent desk-lamps， Model 606。 However， Model 608 reached us instead。 For details， please see the inspection certificate issued by the Tianjin Commodity Inspection Bureau。
Will you kindly take back those you sent out and substitute them with an equal quantity (120 items) of Model 606? We would appreciate your attention to this matter promptly。
Yours faithfully
英文投诉信（十一）：
Dear Mr。 Chang:
On September 10， our order for 280 women?s cotton sweaters was duly received， but we regret to say that 40 cotton sweaters in white color were seriously soiled。
We had the case investigated immediately， and the result shows the damage was due to improper packing， for which the suppliers are definitely responsible。
Needless to say， we have suffered a great loss from this， as we cannot sell the sweaters in this condition to our customers。 We ask you to conduct investigation at your end and reply to us。
Sincerely yours，
Sunny Lee
Manager
英文投诉信（十二）：
Dear Sir:
With reference to our order No。 W 98， the 120 puter sets supplies to the above order were delivered the day before yesterday， but we regret that 20 sets were badly damaged。
The packages containing the puter sets appeared to be in good condition and we accepted and signed for them without question。 We unpacked the puter sets with care and can only assume that damage must be due to careless handling at some stage prior to packing。
We shall be glad if you will replace all 20 sets as soon as possible。 Meanwhile， we have put the damaged puter sets aside in case you need them to support a claim on your suppliers for pensation。
Yours sincerely，
(Signature)
